15. Glossary of New Terms

Glossary

New Terms in This Lesson




Term Definition
Customer Support Customer support team is the team that takes care of all customer complaints
Minimum Viable Product (MVP) An early version of a product with only the features necessary to meet the needs of early adopters
Product Specialists The team that takes care of customers with big accounts or acts as a bridge between Customer Support and the Product Manager
Release notes These are notes or documents that will accompany your launch. Apple App Store for example, requires Releases notes which contain all the new features coming to your latest release
Sales The Sales team is responsible for selling your product
Technical Writers Technical writers are responsible for writing all of the documentation in the company. In some cases, they help with UI copy as well